Important Notice

Paysagi serves as the Merchant of Record for transaction settlement purposes only. We are not the supplier of the goods or services you purchased. All product-related inquiries, including delivery issues, product descriptions, and quality concerns, must first be directed to the original supplier or merchant.

Before Submitting a Refund Request

You must contact the supplier directly before we can assist. This is a required step in our dispute resolution process. Please allow the supplier reasonable time to respond and resolve your concern.